Many healthcare organizations are recognizing that targeted program or department specific improvement efforts enable the organization to focus on strategic program priorities or those areas their customers value most. Blue Diamond Consulting provides a focused assessment of one or more areas and identification of improvement opportunities to meet or exceed service level expectations of internal and external customers.
Blue Diamond will work with your leaders to optimize the patient experience while improving throughput and contributing to quality care.
Optimizing the resources required from the patient’s initial scheduling request, through the day of service, and post visit follow-up.
Streamlining the scheduling, registration, benefits verification and insurance authorization process to make it easy to access the desired services.
Aligning resources to support efficient admission, care coordination and discharge planning processes while ensuring an excellent patient experience and outcomes.
Involvement of front line staff is critical to developing implementable improvement recommendations that enable the organization to achieve and sustain its financial goals.
Blue Diamond shares leading practices and challenges care providers to think “out-of-the-box” to develop new and innovative approaches.